Privacy Policy

Bulls Group AG (DBA WeFixYourPad) owns and operates this website. We collect and use your Personal Information (information that identifies you) through our website and mobile applications (collectively "Website") and offline. This Privacy Policy explains what we collect and how we use it.

By using the Website, you agree to this Privacy Policy, our Terms of Use, and other posted policies. Contact privacy@wefixyourpad.com with questions. If you disagree with these terms, do not use the Website or provide Personal Information.

We may update this Privacy Policy by posting changes or emailing notifications. Check the last modified date below for updates. Your continued Website use after changes means you accept them.

YOUR SECURITY

We protect your Personal Information through physical security, technical safeguards, and access controls. We limit database server access and use electronic security systems and passwords.

However, Internet data transmission isn't 100% secure. While we use reasonable security measures, we can't guarantee protection from unauthorized access. We aren't liable for security breaches beyond our control, including your actions, media corruption, power failures, natural events, hacking, sabotage, or terrorism. We're not responsible for circumvention of Website security measures.

YOUR RIGHTS

State laws grant consumers various privacy rights. If you reside in these states, you may have these rights:

  • The right to correct inaccuracies in your Personal Information
  • The right to request that we delete your Personal Information (unless we have a legal obligation to maintain such information)
  • The right to obtain a copy of your Personal Information from us that would allow you to transmit the data to another company
  • The right to opt out of the use of your Personal Information for purposes of targeted advertising
  • The right to opt out of the use of your Personal information for profiling purposes

We will not discriminate against you for exercising your privacy rights.

HOW TO EXERCISE YOUR RIGHTS

If you're a resident of a state with applicable privacy rights laws, submit our online request form to exercise those rights.

For privacy rights questions, email privacy@wefixyourpad.com.

CATEGORIES OF INFORMATION WE COLLECT

We collect Personal Information through three channels: direct user input, automated Website data collection, and verified third-party sources. We only collect information that's necessary for the purposes outlined in this Privacy Policy.

Personal Information You Provide

The information we collect varies based on your role:

For potential clients:

  • contact details (name, email, phone, address)
  • project requirements

For clients:

  • contact details (name, email, phone, address)
  • project requirements

For contractors:

  • contact details (name, email, phone, address)
  • license information
  • company/service details
  • payment information
  • advertising preferences

Collection points include when you:

  • join our email list
  • request a project
  • create an account
  • contact us
  • participate in promotions or surveys
  • complete website forms

While providing information is optional, certain activities may require specific details to participate.

Automated Information

We automatically collect:

  • IP address and location data
  • device identifiers
  • browser details
  • device specifications
  • operating system
  • language settings
  • referral sources
  • site interaction data
  • visit timestamps
  • page access records

Most browsers accept cookies by default. You can disable them through browser settings, though this may limit website functionality.

Information From Third Parties

We obtain data from verified third parties for marketing and business purposes. These sources must confirm legal compliance and data sharing rights.

We also use publicly available information sources.

Third parties may collect data via our Website through various technologies to:

  • deliver targeted ads across platforms
  • show relevant product recommendations
  • analyze site visits
  • track user interactions

Data Usage

We use Personal Information to:

  • process project requests
  • send confirmations
  • provide project updates
  • share relevant promotions
  • personalize content
  • manage accounts
  • advertise services
  • prevent fraud
  • fulfill user requests
  • execute contracts
  • pursue legitimate business interests
  • meet legal obligations

Categories of Third Parties With Whom We Share Personal Information

We share Personal Information only with verified third parties as described below:

For contractor matching services, we share your information with relevant contractors who may assist with your project. They will contact you directly using your provided contact details. To stop contractor communications, contact them directly.

We may share your information with service providers who help us:

  • Manage customer databases
  • Host our Website
  • Distribute marketing emails
  • Process payments
  • Advertise services
  • Collect and analyze data
  • Store data
  • Prevent fraud
  • Operate and improve our Website

Your information may be shared during business transitions like mergers or acquisitions, subject to confidentiality agreements. We may also disclose information when legally required or to protect our rights and safety.

De-identified, Anonymized, or Aggregate Data

We may create and use de-identified, anonymized, or aggregate data that cannot reasonably identify you. We use this data to analyze trends, maintain the Website, and comply with laws. We may share this data without restriction.

Targeted Advertising and Remarketing

We partner with third-party advertisers for remarketing and interest-based advertising. These advertisers track your online activity through cookies and similar technologies to show you relevant ads. You can opt out through the Network Advertising Initiative (www.networkadvertising.org).

TO OPT OUT OF TARGETED ADVERTISING, USE OUR ONLINE FORM AT https://wefixyourpad.com/do-not-sell

Or email: privacy@wefixyourpad.com

Other Websites

Our Website may link to third-party sites. We don't control or endorse these sites. Their privacy practices may differ from ours. Review their privacy policies before providing information.

When accessing our site through third-party platforms, those platforms' privacy policies govern your activity there.

Your Choices About How We Use Your Information and Opting Out

You can control your information in several ways:

Tracking

Adjust browser settings to manage cookies. Blocking cookies may limit Website functionality.

Promotional Offers

Opt out of marketing emails through account settings or unsubscribe links. Service-related communications will continue.

Advertising

To stop targeted ads, email privacy@wefixyourpad.com

Use third-party opt-out tools at:
- TRUSTe: https://preferences-mgr.truste.com/
- Digital Advertising Alliance: http://www.aboutads.info/choices/
- Network Advertising Initiative: http://www.networkadvertising.org/choices/

Note: Opting out may require per-browser/device setup. Third-party opt-out effectiveness varies and operates independently of our systems.

Analytics

Our Website uses various analytical tools to help us analyze how users use our Website:

Google

We use Google Analytics to analyze site usage. Google Analytics uses cookies to collect data like visit time, location, and IP address. This data is transmitted to Google's US servers. Learn more at Google's Partner Sites Policy and Analytics Help.

Google may share this data with third parties when required by law or for processing. Your IP address won't be associated with other Google data. You can prevent cookie tracking by adjusting browser settings, though this may limit site functionality.

Google Analytics offers a browser add-on to opt out of tracking. The add-on prevents the ga.js script from sending site visit data. Install it here: https://tools.google.com/dlpage/gaoptout

Hotjar

We use Hotjar to track user behavior. Learn more at Hotjar's Privacy Policy.

Disclosure for Legal Purposes

You authorize us to disclose your Personal Information for legal proceedings, law enforcement requests, or investigations of illegal activity related to the Website.

Children

We don't knowingly collect data from users under 16. If discovered, we'll obtain parent/guardian consent or delete the information.

Confidential Information

Don't send confidential information. Any submissions become our property to use freely without compensation. We'll only identify you if legally required or with permission.

Assignment

We may assign this Privacy Policy or related rights/obligations to any successor.

Contact

Questions about privacy or need to update information? Email privacy@wefixyourpad.com.

Privacy Notice for California Residents

The following applies only to California residents.

Your Rights and Choices

The California Privacy Rights Act (CPRA) grants California residents specific rights regarding Personal Information.

Right to Access Personal Information

You can request details about our collection and use of your Personal Information over the past 12 months, including:

  • Categories collected
  • Sources
  • Business purposes
  • Third parties receiving access
  • Specific information collected

Right to Request Deletion

You can request deletion of your Personal Information, subject to exceptions. We'll notify service providers to delete your data unless impossible or disproportionate.

Deletion requests may be denied if data is needed to:

  • Complete transactions or warranties
  • Maintain security
  • Fix errors
  • Exercise free speech rights
  • Comply with laws
  • Conduct research
  • Enable internal uses
  • Meet legal obligations

Right to Correct Information

You can request correction of inaccurate Personal Information.

Right to Opt-Out

Opt out of data sales/sharing at https://wefixyourpad.com/do-not-sell.

Non-Discrimination Rights

Exercising your rights won't result in:

  • Service denial
  • Price discrimination
  • Quality differences
  • Suggested penalties

We may offer CPRA-permitted financial incentives resulting in different prices, rates, or quality levels. These incentives will reasonably relate to your Personal Information's value and include written terms describing material aspects. Participation requires opt-in consent, revocable anytime.

How to Exercise Your Rights

Submit verifiable requests to:

Only you or your authorized representative registered with California's Secretary of State may submit requests about your Personal Information. Parents may request on behalf of minor children.

You may make two access requests per 12-month period. Requests must:

  • Provide verification information (typically email and phone)
  • Clearly describe your request

We cannot fulfill unverifiable requests. No account creation required. Request information used only for verification.

Response Timing and Format

We confirm receipt within 10 business days and respond within 45 days (up to 90 with notice). Responses cover the previous 12 months and explain any inability to comply. Data provided in portable format. We charge fees only for excessive/unfounded requests, with advance notice.

Information Collection

We collect Personal Information linkable to consumers/households. Excludes:

  • Public/lawful public concern information
  • Deidentified/aggregated data

The table below shows categories collected, sold, shared, and retained in the past 12 months. Third parties receiving data must keep it confidential and use it only as contracted.

Category Source Business Purpose Commercial Purpose Recipients Retention

Identifiers:

Name, ID, IP, email, phone

Direct collection

Pixels/cookies

Security

Account services

Marketing (non-behavioral)

Commercial interests

Transactions

Affiliates

Data resellers

ISPs

Analytics providers

Platforms

Email services

Developers

Until deletion requested

Internet activity:

Browsing, search history, site interactions

Pixels/cookies

Account services

Marketing (non-behavioral)

Sales inducement

Transactions

Affiliates

Data resellers

Ad networks

ISPs

Analytics providers

Platforms

Email services

Developers

Inferences:

Preferences, characteristics, behavior profiles

Pixels/cookies

Third parties

Security

Account services

Marketing (non-behavioral)

Commercial interests

Transactions

Affiliates

Data resellers

Ad networks

ISPs

Analytics providers

Platforms

Email services

Developers

Additional use purposes:
  • Fulfilling stated collection purpose
  • Providing requested information/services
  • Sending relevant communications
  • Enforcing contract rights/obligations
  • Website improvement
  • Research and development
  • Protecting rights/safety
  • Legal compliance
  • Purposes disclosed at collection
  • Business transactions involving assets

Sale of Personal Information

We haven't sold Personal Information for money in the past 12 months. We share data for advertising and with resellers. Opt out here: https://wefixyourpad.com/do-not-sell
We don't knowingly sell/share minors' (under 16) data without authorization.

Additional Information

California residents can request notices about Personal Information shared for direct marketing. Email privacy@wefixyourpad.com with "CALIFORNIA PRIVACY" subject line and "Your California Privacy Rights" in body, including website name and contact details.
Important notes:
  • Anonymous visits allowed; some data collected automatically
  • Privacy Policy linked on homepage/entry page
  • "Privacy" in link text
  • Policy changes posted on Privacy page
  • Users can update information via email/phone/account
  • We honor Do Not Track signals
  • Third-party tracking permitted for analytics/marketing

Grievances

California residents may file complaints with Consumer Services at 400 R Street, Suite 1080, Sacramento, CA 95814, (916) 445-1254, (800) 952-5210, or dca@dca.ca.gov.

Contact

Questions? Email privacy@wefixyourpad.com
Updated: January 14, 2025

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